A PEAK ALERT has been issued

HOEC has called a Peak Alert again for Tuesday Jan 27 from 5 am to 9 am, due to extreme cold. Usage peaks affect the price we pay for next fiscal year. Demand is expected to reach a record level. We ask members to alternate use of major appliances, unplug small appliances and delay use of appliances if possible. Your help makes a difference.

Office Closed Monday

The HOEC business office will be CLOSED today, Monday, January 26, due to the poor road conditions. If you need to report a power outage, you can use SmartHub through the link at the top of this website, or the SmartHub Mobile App, or you can call 417-256-2131. The business office will open Tuesday morning at 8:00 am.

Winter Driving

If you see a car accident, your first instinct may be to rush toward the vehicle to help, but this can get you hurt or killed. Keep your distance from the vehicle and all electrical equipment that has been damaged. Instruct those in the car to stay inside and wait for trained professionals.

Bitter Cold Expected

The word of the weekend is COLD! Today is the best day to make final preparations and be ready to stay indoors this weekend. HOEC is preparing and has a dispatcher available 24/7 to answer calls and take reports. The SmartHub app on your phone or our website is the best way to report outages. Download it now from your app store. Stay warm and be weather aware!

Weekend Outlook

At this time, snow forecasts are still varied and uncertain. What is certain is the COLD weather. Dangerously cold weather will impact our service area Friday night through Sunday. Prepare today and tomorrow. Make sure you have medications, food, necessities and plan a weekend indoors if possible. Stay weather aware and have a plan for the extreme temperatures.