HOEC's office will be closed on December 24 and 25, and on January 1. Dispatchers will be on duty to assist you in the event of a power outage on the holidays. You can report an outage using the SmartHub link above or the SmartHub mobile app, or by phone at 417-256-2131 or toll-free 1-888-HOE-POWER. We wish you a very merry Christmas and happy new year!
Winter roads can be unpredictable and so can what's on them. If you ever come across a downed power line, treat it as if it is LIVE. Stay far away, don't drive over it and call 911 to report it. If a line falls on your vehicle, stay inside, call for help, and only exit if your life is in immediate danger. Your safety comes first!
We currently have power outages for 1,218 members across our system from Tecumseh, Eminence, Trask/Mountain View, Caulfield, West Plains and Dora. The winds are blowing strong today and causing lines to blow as well and limbs to fall into the lines. Dispatch is aware of these outages and crews are dispatched and working on the issues.
Decorating for the holidays? Check for fire hazards like broken sockets and frayed cords, and keep electric cords out of high traffic areas. And never throw light strings up into trees near power lines. Learn more and stay safe.
Take a tip from Santa! During the holidays, a lower thermostat setting = more presents under the tree. The colder it gets outside, the more energy it takes to heat your home to your set temperature, raising your electric bill. Learn how to lower your heating costs.
Stay safe and warm this winter. Never use an extension cord or power strip with a space heater. Improperly used and unattended space heaters cause 25,000 home fires a year, according to the Harvard University Environmental Health & Safety Group. Learn more.
We currently have 328 members in the Alton area without power. A car accident caused pole damage. Dispatch is aware and crews are working on the issue. Thank you for your patience. As always, stay away from downed powerlines and always treat them as if they are energized.
HOEC wants to make your Christmas festive; we'll be giving away 5 hams through the HOEC facebook page. Find our ham giveaway facebook post and leave a comment, sharing the most important part of your Christmas celebration. Winners will be announced on the facebook page on Monday, Dec. 15. Merry Christmas!
Tuesday, Nov. 25 beginning at 5 p.m. there will be a planned outage for 408 members in the Mountain View area, east along the Highway 60 corridor towards Birch Tree. The power will be switched off for maintenance and should only last approximately 15 minutes.
The HOEC office will close Thursday and Friday, November 27 & 28, for Thanksgiving. Dispatchers will be available in the event of an outage. You can report an outage through the SmartHub link above, or in the SmartHub Mobile App, or at 417-256-2131 or toll-free 1-888-463-7693. Have a happy Thanksgiving! We are thankful to serve our members.
