Power Restored in Dora

Power has been restored to members in the Dora area after the scheduled work was safely completed. The system improvement work will help to provide reliable service to members. If you have a continued outage or issue, please call us at 417-256-2131 or 888-HOE-POWER. You can also make a report on the SmartHub app or through the SmartHub link at the top of our website.

August 19 Storm Outages

We currently have just over 300 members without power out of Willow Springs, Mountain View and Peace Valley. Dispatch is aware of these outages and crews have been dispatched. These outages have occurred with storms moving through the area. If you need to report an outage you may do so on the SmartHub mobile app or our website www.hoecoop.org.

Tuesday August 19 Outages

We currently have more than 250 members without power due to storms that moved through the eastern part of our service area this afternoon. Dispatch is aware of these outages and crews have been dispatched. If you come across downed lines, please proceed with caution and stay away.

PEAK ALERT - Tuesday August 19

Due to extreme heat, HOEC has issued a PEAK ALERT. Please alternate or avoid use of major appliances (washers, dryers, dishwashers, ovens and stoves) from 2 pm until 7 pm today. Raise thermostats a few degrees if possible. If a new peak electrical demand is set it could cost the cooperative and members hundreds of thousands of dollars in the future.

Remember, you can make a difference.

Beat the Peak

PLANNED OUTAGE Wednesday Aug 20

There is a planned outage for 405 HOEC members on the Dora Substation on Wednesday, August 20, starting at 8:30 am and lasting up to 4 hours for system improvements that require de-energizing lines for safety. Notifications have been sent to included members who are registered for SmartHub. Thank you for your understanding during this planned event.

Back to School Safety

As schools begin, SLOW DOWN in residential areas and school zones, and pay attention to school buses:

  • 🟡 Yellow lights? Slow down — the bus is stopping!
  • 🔴 Red lights? STOP — kids are loading or unloading!
  • ⚠️ Stay back at least 10 feet and watch for kids crossing unexpectedly

Update - August 11 Outage

UPDATE, 12:10pm: Power has been restored to members who were out due to the Olden substation outage. Phones at HOEC have been back online and working properly for the last hour or so. If you are experiencing a continued outage you may report it on the SmartHub app or through the SmartHub Web link at the top of our site. Or you can call 417-256-2131 or 888-HOE-POWER. Thank you for your patience.

August 11 Outage

We currently have 1,215 members without power out of the Olden substation. Sho-Me Power and HOEC crews are en route to assess and repair the issues in the substation. We are also experiencing some phone issues. Our website and SmartHub are working, and you can login and report your outage through the app or the SmartHub link at the top of our website.