Thursday morning Outage

UPDATE: A transformer failed and will be changed out this morning to restore power to the 466 members south of West Plains. Thank you for your patience.
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At the time of this posting we have 466 members without power, primarily south and west of West Plains and Highway 63. Crews are on the way to determine and repair the issue.

 

Office Closed Monday for Memorial Day

memorial day

The HOEC office will be closed Monday May 25th in observance of Memorial Day, as we remember and honor the brave men and women who gave all in service to our country. Dispatchers will be available in the event of a power outage. Outages may be reported with the SmartHub link at top-right, or in the SmartHub mobile app, or by phone at 417-256-2131.

We wish you all a safe Memorial Day weekend.

Thursday Morning Outage

We currently have 355 members without power in Bakersfield. Dispatch is aware of the outage and a crew has been dispatched. If you have an outage, remember you can report it on the SmartHub app or through the SmartHub link at the top of this website. You can also call 417-256-2131.

Progress Report

After yesterday afternoon's storms knocked out electricity to more than 1,450 HOEC members, our crews went to work restoring power. As of 8:00am this morning, just 78 members remain without power, with the majority of those being in the Dora area. Crews continue to work and deal with the damage the storms left behind. We appreciate the patience of our members while crews work to restore all power.

Outages Update

We are down to 431 members without power in our service area. Members across the area in Willow Springs, Dora, West Plains, Alton, Olden, Vanzant and Pomona are without power. The numbers are decreasing but we know there are members still without power. Thank you for your patience as our crews work through the issues to restore power safely to all our members.

Storm Outages Status

We have 1,459 members without power in Vanzant, Dora, Willow Springs, Cull, Alton and Olden after the storms blew through. Dispatch is aware of the outages and crews have been dispatched. During large outages phones are inundated with calls and getting through may be difficult. Use the SmartHub app or SmartHub link on this website to report outages with no waiting (and see if we already know about your outage). Stay away from downed power lines. Thank you for your patience.