GENERAL INFO AND REMINDERS:
Bills are payable and due by the 10th of each month; see the Payment Options page for several convenient ways to pay.
All bills not paid by the 10th will be assessed a $10.00 Late Fee. Reminder notice will be sent after the 10th of each month. On the 22nd of the month, unpaid bills are subject to service disconnection and ALL THREE of the following:
A Collection Fee of $45.00 applies if any disconnect processes have been initiated, payment is made to a collector, or electric service is disconnected;
If service is disconnected, payment for all kilowatt hours used on the meter to date is immediately due;
A Reconnect Fee of $95.00 applies to have service reconnected after hours, on a weekend, on a holiday, or same day as disconnected. If service is reconnected on a business day (other than the day of disconnection) between 8:00am and 4:00pm, the Reconnect Fee will be $45.00.
DEPOSIT AMOUNTS:
Membership & First Meter Deposit:
With a favorable utility credit reference: $60.00
Without a favorable reference: $250.00 minimum
Additional Meter Deposit:
With a favorable utility credit reference: no additional deposit required
Without a favorable reference: $250.00 minimum
OTHER FEES:
• Returned check or card payment Fee: $15.00
• Returned check or card payment Collection Fee: $50.00
• Member Service Trouble Call: $45.00
• Meter Check Fee (refundable if cooperative equipment is at fault): $45.00
• Distributed Generation Dual Register Meter Upgrade: $100.00
INFO ABOUT PAYING ONLINE
On this website we accept credit card payments for electric bills and other services that have been billed to a member. In the case of electric bills, these are non-returnable merchandise and thus non-refundable, unless a miscalculation has been made in the bill or the payment. Some other merchandise which would be billed is returnable, and refunds are available where appropriate. In all cases the items for which the payments are made are already in the possession of the member at the time payment is made. When a payment is made at the website, the payment will be posted to your cooperative account on the first business day following the payment.
