Facebook comments and emails are not monitored for outage reports. To report an outage, use the SmartHub app or this website (click "Report an Outage" at top-right and login or register). Due to the large number of storm related outages, our phones are overwhelmed; the SmartHub Website or SmartHub App is the fastest way to report your outage. The website is compatible with smartphones.
SmartHub can only be used to report your own outage; please do not try to report an outage for a family member at another location.