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Power Outage? Report it with SmartHub Web or the SmartHub Mobile App... this is the fastest way to report an outage, with no busy signals or waiting for someone to pick up your call, especially in a large outage situation. Or call 417-256-2131 or toll-free 1-888-HOE-POWER (1-888-463-7693). Dispatchers are on duty 24 hours a day, 7 days a week to assist you. PLEASE NOTE: e-mail and Facebook should NOT be used to report a power outage, as they are not monitored for outage reports... use the recommended methods to ensure a crew is dispatched to restore your power in a timely manner.
Pay By Phone, 24 hours a day (toll free): 1-855-385-9903
P.O. Box 649
West Plains MO 65775
Business Office: 6327 US Highway 63, West Plains, MO (click for directions)
Open weekdays, 8:00 to 4:30
Toll free 1-888-HOE-POWER
Fax: (417) 256-4571