POWER OUTAGE? SmartHub® Web or the SmartHub Mobile App are the FASTEST ways to report it, with no busy signals or waiting!
Or call 417-256-2131 or toll-free 1-888-HOE-POWER (1-888-463-7693). Dispatchers are on duty 24/7 but may not be able to answer all calls promptly in a large outage.
E-mail and Facebook should NOT be used for outage reports.


Pay By Phone, 24 hours a day (toll free): 1-855-940-3934


Mailing Address:
        P.O. Box 649
        West Plains MO 65775


Business Office: 6327 US Highway 63, West Plains, MO (click for directions)

     Open weekdays, 8:00 to 4:30


     Toll free 1-888-HOE-POWER

     Fax: (417) 256-4571

     General E-mail:  

     Website Support E-mail: