News Archive

• $50 Gift Card for Hirsch Farm and Feed - Faye Smith, West Plains
• $50 Visa Gift Card - Sylvia Childers, Thayer
• $83 HOEC Account Credit - Brad McKee, Willow Springs
• Gift certificate for a 1 day Float Trip for Two (Carr's Canoe Rental) - William J & Kayla J Ipock, Eminence
• $83 HOEC Account Credit - Adam H & Samantha H McFarland, West Plains
• $25 Bass Pro Gift Card - Ruth L Crider, Alton
• Bicycle - Jolene Lyons (Betty Fisher), Mountain View, MO
• $25 Gift card for Wal-Mart - Jackie & Joyce S Hawks, Mountain View<

Last night, our crews responded to an outage in the West Plains/South 17 area. The outage was the result of an issue found at the substation which is owned by our wholesale power provider, Sho-Me Power Electric Cooperative. Sho-Me Power crews were dispatched and worked to safely restore power to our members. We always appreciate the patience of our members during outages.

For more important information about PV ("Photovoltaic") Solar Generation systems, see the Home Solar page on this website.

Today we celebrate Lineman Appreciation Day. We would like to say "thank you" to our hardworking team that works hard every day to keep the lights on!

We have 607 members without power in the Alton area. Crews have been dispatched. If you need to report an outage, you may use the SmartHub Mobile App on your iPhone or Android smartphone, or through this website using the “Report Outage” link above. You can also call 417-256-2131 or 1-888-HOE-POWER. Please stay away from downed power lines and report them to us immediately. We greatly appreciate your patience.

At approximately 11:15 a.m. Tuesday, March 22nd, our members in the south West Plains, Southfork, and Moody areas experienced a brief outage. This outage was a related to an issue on a transmission line that is owned by our wholesale power provider, Sho-Me Power. Sho-Me Power crews responded quickly, and safely restored power to our members.

Many members know the COVID-19 pandemic presented many challenges for all of us. None greater than when schools were forced to close and parents had to educate their children at home. Obviously, this proved to be increasingly difficult since high-speed internet is hard to come by for many in our area. All that is changing, however, for many members in the area thanks to the help of Current Inc., of West Plains, MO, Wisper ISP, LLC, of Mascoutah, IL, and LTD Broadband of Albert Lea, MN.

We are receiving reports of scam calls. The scammer is asking for immediate payment and threatening that power will be shut off immediately.

It is not standard practice for the cooperative to contact members and ask for immediate payment on their electric account.

Portable generators can certainly come in handy during power outages. They can supply electricity to important appliances in your home during a power outage. However, using a generator safely is vital. Improper use of a generator can result in serious injury and even death to you or utility workers who are working to restore power. Your appliances, when connected, can also be damaged from improper use of a generator. Be sure to follow these few steps in order to safely operate your portable generator.

Storm season is here. Severe storms can happen at any time during the year, but are most common during the months of March through July. According to the National Weather Service, Missouri ranks in the top 10 in the United States among states where tornadoes are common.