HOEC warns members to be smart when it comes to phone scams and other scare tactics. Members have reported receiving phone calls threatening immediate shut-off of their utilities if payment is not made over the phone. It is not standard practice for HOEC to call members and ask for utility payments over the phone.

Regularly replace or clean filters to keep your furnace or heat pump running efficiently. Proper airflow helps your system work less and saves energy, so make sure vents and radiators aren’t blocked by furniture or rugs. A little maintenance can prevent costly repairs and keep your home cozy through winter. Learn more energy efficiency tips.

CEO/General Manager Aaron Wheeler begins a series of video updates discussing how HOEC works to maintain reliability of your electricity and to minimize outages and power interruptions or blinks.

Air leaks, poor insulation and outdated systems can drive up your energy use. A home energy audit reveals what is using the most energy and where improvements can make the biggest impact. Visit Home Energy Audit and Weatherization Rebate to learn how you can weatherize your home and get help with the costs.

FAQ: Why is my electricity bill higher in the winter?

Colder weather means your home must work harder to stay warm, and that often leads to higher energy use. Here's why winter bills can creep up: