LATEST NEWS

Fiber connectivity restored

This morning at about 7:32 am we noticed that our fiber internet connection dropped, and contacted Sho-Me Technologies to report the issue. Our website was unvailable to members at the time, and our phones were limited to one incoming line. Sho-Me investigated, found the source of the problem and restored service at 8:06 am, bringing our full phone system back online and restoring access to our website. We apologize to members for any inconvenience you have may have experienced trying to reach us during the network downtime.

Notice to Members

HOEC will close at 9:30 a.m. on Thursday, May 8, 2025 for an all-employee training day. Dispatch will be available in the event of an outage. You can report an outage, check your usage and pay your bill though the SmartHub mobile app for your phone or the SmartHub Web link at the top of our website. The office will open as usual at 8:00 a.m. on Friday.

 

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