Office closed July 4

The HOEC business office will be closed Friday July 4th for the Independence Day holiday. Dispatchers will be available in the event of a power outage. Outages may be reported with the "Report an Outage" link at the top of this page, or in the SmartHub mobile app, or by phone at 417-256-2131 or toll-free 1-888-463-7693.

Have a safe and happy holiday!

Weather Radio Outage

It is always crucial to have multiple ways to receive weather warnings! Through Wednesday, June 18, radio transmission for NOAA will be down for computer upgrades, meaning weather radios will not report weather events. Always stay weather aware!

Know the Signs of a Scam

Caller ID can fib. Do not provide personal information over the phone unless you call the number listed on your cooperative’s website or utility bill. And don’t click those "sponsored" posts for the phone number. Scammers will put fake phone numbers on these ads to convince you to call them.

Phone System Issue

Our phone system is down this morning and is actively being worked on.  At this time if you need to report an outage please use the SmartHub Mobile App or the SmartHub link on our website. We are currently limited to one incoming line to be used for emergency calls only; it will ring through to our Dispatcher.  Please hold all billing related calls until after we report the phone issue has been resolved.  Thank you for your patience.

Home Safety Month

June is Home Safety Month. Did you know electrical issues are one of the leading causes of home fires in the U.S.? Protect your home and loved ones with these quick tips:

Check cords and plugs for damage - frayed wires can spark fires.