News Archive

Changes are coming to the Rebates Program effective July 1st, 2025. If you are currently planning a project using one of our rebates, or if you have questions, call Member Services at 417-256-2131. Check back on our Rebates Program page for updated rebate forms coming soon.

Prevention is key to protecting workers from heat stress. Follow these suggestions to stay safe:

Caller ID can fib. Do not provide personal information over the phone unless you call the number listed on your cooperative’s website or utility bill. And don’t click those "sponsored" posts for the phone number. Scammers will put fake phone numbers on these ads to convince you to call them.

Our phones are back up and working. Thank you for your patience Monday as we worked to resolve the unexpected phone system issue.

Our phone system is down this morning and is actively being worked on.  At this time if you need to report an outage please use the SmartHub Mobile App or the SmartHub link on our website. We are currently limited to one incoming line to be used for emergency calls only; it will ring through to our Dispatcher.  Please hold all billing related calls until after we report the phone issue has been resolved.  Thank you for your patience.

June is Home Safety Month. Did you know electrical issues are one of the leading causes of home fires in the U.S.? Protect your home and loved ones with these quick tips:

  Check cords and plugs for damage - frayed wires can spark fires.

Always look up and look out for overhead power lines when using a ladder. Learn more about how to stay safe around overhead power lines: membersfirst.coop.

Wait! If an item that's plugged into an outlet drops into the water, don't pull the plug or reach in to get it. Instead, turn off the power at the main breaker panel. Learn more about how to stay safe when using electricity near water: membersfirst.coop.

Posting signs or flyers on utility poles is dangerous - it risks exposing you to the thousands of volts surging across the lines overhead, and it could cause injury, electrocution, or death of utility workers who need to climb that pole later to restore power.

Pad-mounted transformers house very high voltages of electricity. Educate your children to avoid playing or sitting on these "green boxes." Learn more helpful electrical safety information at www.energizingsafety.coop.