POWER OUTAGE? SmartHub® Web or the SmartHub Mobile App are the FASTEST ways to report it, with no busy signals or waiting!
Or call 417-256-2131 or toll-free 1-888-HOE-POWER (1-888-463-7693). Dispatchers are on duty 24/7 but may not be able to answer all calls promptly in a large outage.
E-mail and Facebook should NOT be used for outage reports.
Pay By Phone, 24 hours a day (toll free): 1-855-940-3934
Mailing Address:
HOEC
P.O. Box 649
West Plains MO 65775
Business Office: 6327 US Highway 63, West Plains, MO (click for directions)
Open weekdays, 8:00 to 4:30
Toll free 1-888-HOE-POWER
Fax: (417) 256-4571
General E-mail: 
Website Support E-mail:
CALL BEFORE YOU DIG... It's fast, easy, free, and it's the law.